User Accounts

Everything you need to know to manage your profile.

User Accounts guide ★
Account registration Anonymity is one of the core values deeply rooted in our philosophy. Therefore, we do not collect nor process any unnecessary personal data, making our registration process reasonably simple. You only ne...
Thu, 20 Aug, 2020 at 1:32 PM
How do I register at Slush Pool?
Anonymity is one of the core values which we embraced deeply into our company philosophy. Therefore, we do not collect any personal data and our registration process is really simple. Just fill in the basic necessary informat...
Thu, 20 Aug, 2020 at 4:52 PM
How to secure my account?
To protect your account from various attacks, we highly recommend that you use the following security features: Two-factor authentication (2FA): after the initial setup, you will need to use the 2FA every time when making som...
Thu, 20 Aug, 2020 at 4:53 PM
How can I change my email address?
If you have access to the original inbox, simply change it on your own on the Account tab in the Settings. To change your email address, enter the new address you wish to use and click the confirmation link received on your ol...
Thu, 20 Aug, 2020 at 4:53 PM
I have forgotten my password/username. What should I do?
Please reset your password here: https://slushpool.com/password-reset/ The username will be sent to your email address along with the password reset link.
Thu, 20 Aug, 2020 at 4:56 PM
How can I remove the 2FA protection?
Please note that losing your smartphone (and a backup of your secret key) means you will not be able to change your payout address. Two-factor authentication (2FA) cannot be deactivated without access to your smartphone. Yo...
Thu, 20 Aug, 2020 at 4:54 PM
Can I change my username?
Changing the username is currently not allowed. You can, however, create a new account with a different username under the same e-mail address. It's possible to have multiple accounts registered with the same e-mail addre...
Thu, 20 Aug, 2020 at 4:55 PM
How to share access to my account?
To share the access to your account, go to Settings -> Access Profiles, create a new profile and set its password and specify its level of permission. Choose between granting full access or just read-only access to your pro...
Thu, 20 Aug, 2020 at 4:57 PM
Can I create a mining subaccount?
No, currently it is not possible to setup mining subaccounts. You can, however, create multiple Slush Pool accounts, even using the same email address. The only disadvantage is that you have to logout and login when switching ...
Mon, 26 Oct, 2020 at 8:21 PM
Why is my account inactive?
It means your account has not been activated. Please check your inbox and spam folder because you should have received an email which contains the activation link. If you have not received the activation e-mail, please, conta...
Thu, 20 Aug, 2020 at 4:56 PM